Get Expert Support
Our dedicated team is here to help you navigate your financial education journey. Whether you need technical assistance or guidance on course selection, we're committed to providing the support you need.
Comprehensive Support Resources
Access multiple support channels designed to address your specific needs quickly and efficiently.
Technical Support
Get help with platform navigation, account issues, and technical difficulties. Our tech team resolves most issues within 24 hours during business days.
Emergency Line: Available 24/7 for critical issues
Academic Guidance
Receive personalized advice on course selection, learning paths, and skill development. Our education specialists help align your goals with the right program.
Video Calls: By appointment only - book 48 hours in advance
Billing & Account
Questions about payments, subscription management, or account settings? Our billing team provides clear answers and quick resolutions.
Email Response: Within 12 hours on business days
Self-Service Hub
Access our comprehensive knowledge base with step-by-step guides, video tutorials, and frequently asked questions to solve common issues independently.
Updated: Weekly with new content and solutions
Connect With Us
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Main Office
1419 Rue Saint Camille
Saint-Jérôme, QC J5L 2K8
Canada -
Phone Support
+1 (416) 275-6892
Available Monday-Friday
9:00 AM - 6:00 PM EST -
Email Support
info@Thalorimexus.com
Response within 24 hours
Priority given to urgent matters
For urgent technical issues affecting course access, call our emergency line at the main number and select option 9. Emergency support is available outside business hours for critical platform issues.